“Before we had a monthly snapshot. Now we've got live data.”
— Paul Beardsmore, Finance Director, Pulse Consult

Note: Pulse Consult refers to Fresh Projects internally as "Flow". References to "Flow" throughout the video and customer quotes relate to the Fresh Projects platform.

Pulse Consult is a ~100-person construction consultancy operating across multiple UK offices, delivering project management, quantity surveying, project controls and health and safety services across a wide range of sectors. As the business grew, reporting requirements became increasingly complex, with project, resource and financial data spread across multiple spreadsheets and systems.

Key information was difficult to access, time-consuming to compile and often relied on manual processes. Teams were spending valuable time collating data rather than using it to make decisions.

As a result, project leaders, finance teams and directors lacked the real-time visibility needed to confidently monitor performance, forecast resources and understand profitability across the business.

This created familiar challenges:

• Project, resource and financial data spread across multiple spreadsheets and systems

• Limited visibility of profitability until projects were well underway or completed

• Time-consuming reporting processes that relied on manual data collection

• Difficulty forecasting resources and workload across multiple offices and business units

• Slower decision-making due to a lack of timely, reliable information

For a consultancy managing hundreds of live projects across multiple disciplines and locations, having accurate, accessible data became essential to maintaining control, improving profitability and planning for future growth.